Privacy Policy

Privacy Policy

Handling of Personal Information

METHO (hereinafter referred to as "this shop") will strictly adhere to the laws and regulations regarding the protection of personal information in operating the official METHO online store and will handle customer personal information in accordance with the following policy.


1. Definition of personal information "Personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily collated with other information to thereby identify a specific individual.


2. Collection of Personal Information <br>Our shop collects personal information from customers when they register as a member, purchase products, or make inquiries. When collecting information, we clearly state the purpose of use as described in the next section, "Use of Personal Information," and collect information through lawful and fair means. The personal information collected by our shop is as follows:
・Name, furigana, address, telephone number, email address, password, shipping information, transaction history and details with our shop, and information that can be used to identify a specific individual by combining the above.


3. Use of personal information <br>The purposes for which personal information entrusted to us by customers will be used are as follows.

・Confirmation and inquiries about orders ・Confirmation and inquiries about product shipment ・Replying to inquiries ・Billing or payment ・Information about events, products, services, etc. held by our shop ・Statistics regarding usage ・Marketing

Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:

・When the individual has given consent to the provision of information ・When the Company entrusts the provision of information to a third party within the scope of the aforementioned purposes of use (in this case, the Company will select an appropriate third party and provide necessary and appropriate management and supervision to the third party)
・When used by our shop within the scope of the aforementioned purposes of use; ・When it is necessary to cooperate with a national or local government institution, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the consent of the person in question would be likely to impede the performance of said duties; ・When required by law; ・When there is a risk of harm to the life, body, or property of a member or a third party, and it is difficult to obtain the consent of the person in question; ・When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the person in question.


4. Safety management of personal information <br>The service provider will implement rational, organizational, physical, human and technical measures to safely manage the personal information entrusted to us by customers, and our shop will handle the information appropriately in accordance with relevant laws and regulations in an effort to prevent risks such as unauthorized intrusion into personal data, loss, falsification or leakage of personal information.

5. Correction or deletion of personal information <br>If you wish to correct or delete any personal information that we have held about you, please contact us via Contact.

6. Use of Cookies <br>We may use cookies to provide better service to our customers. However, these cookies do not collect any information that can identify individuals, and do not violate your privacy.
*Cookies are information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.

7. Use of SSL <br>When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent such information from being intercepted, interfered with, or tampered with.
*SSL is a function that encrypts information to prevent eavesdropping and data tampering. Using SSL makes it possible to send information more safely.

8. Changes to Privacy Policy <br>When we make changes to the personal information we collect, the purpose of use, or other changes to our privacy policy, we will announce these changes on this page.